PROG Holdings Partners with Infosys to Innovate with AI-Driven Solutions

In an impactful move for the tech and finance sectors, PRG, PROG Holdings, Inc., a leader in leasing and purchase solutions for the credit-constricted consumer, has announced a strategic collaboration with global digital services and consulting giant INFY, Infosys Limited. Together, the companies aim to revolutionize customer experiences with advanced AI technology and streamline operational efficiency through intelligent automation. The alliance signifies a commitment to innovation within the domains of artificial intelligence and customer engagement, promoting greater access to high-quality, tech-enabled experiences.

Enhancing Customer Experiences with AI

PROG Holdings is strategically positioned in Draper, Utah, a hub for cutting-edge business solutions. As part of their mission to serve undervalued and financially distressed customers, PROG Holdings harnesses the power of an omnichannel approach. Their partnership with INFY Infosys embarks on a new frontier of customer interaction by integrating AI technologies designed to create more personalized and seamless experiences for users, transcending geographical boundaries.

Intelligent Automation in Operations

On the flip side of customer service, operational efficiency is another critical area where PROG Holdings and Infosys see tremendous potential for AI implementation. Headquartered in Bengaluru, India, INFY Infosys has a storied history of transforming its global operations through digital innovation. This collaboration is set to bring about a new level of operational automation, reducing overheads, and optimizing resource allocation across multiple channels of business.

The strategic collaboration will likely add significant value to both companies and is anticipated to create waves in the markets of North America, Europe, and India. With their eyes set on the future of AI and technology, PROG Holdings and Infosys are forging a partnership that will deliver cutting-edge solutions to their customers and potentially reshape the landscape of operational efficiency.

Collaboration, AI, Automation