Companies

PlayStation Extends Olive Branch for 'Suicide Squad' Game Troubles, Echoing 'Cyberpunk' Refund Scenario

Published March 5, 2024

'Suicide Squad: Kill the Justice League', a highly anticipated release from Rocksteady Studios, has faced significant backlash from the gaming community due to persistent multiplayer and online connection issues. Since its launch, a significant number of players have found the game to be essentially unplayable, leading to widespread frustration and calls for action from the developers.

Investigation and Attempts at Resolution

Rocksteady, the studio behind the game, has acknowledged the multitude of technical issues that have plagued the title since release. Despite their continuous efforts to resolve these problems, the studio is still 'investigating fixes' a month after launch. The ongoing glitches have cast a shadow over the game's reception, putting pressure on Rocksteady to offer solutions.

A Path Toward Customer Satisfaction?

Echoing the controversial launch of 'Cyberpunk 2077', PlayStation has reportedly begun to offer refunds to players dissatisfied with their experience of 'Suicide Squad: Kill the Justice League'. This may indicate an effort on PlayStation's part to maintain good customer relations and trust, by acknowledging the game's shortcomings and compensating affected players. The decision also highlights the potential financial impact on Rocksteady and its parent entities in the gaming market, including stakeholders of SNEJF.

PlayStation, Refund, Rocksteady