Companies

Zoom Teams Up with Mitel for AI-Driven Hybrid Communications Innovation

Published September 19, 2024

In a landmark move for the telecommunications industry, Mitel, a global leader in business communications, has forged a strategic partnership with Zoom Video Communications, Inc. ZM, the renowned video-first communications provider. The collaboration is set to yield a unique, AI-driven hybrid communications and collaboration platform tailored to meet the needs of enterprises worldwide.

Comprehensive and Customizable Hybrid Solutions

At the heart of the partnership is the creation of an integrated solution that combines the best of what Zoom and Mitel have to offer. The forthcoming platform integrates Mitel's robust communications infrastructure with Zoom's cutting-edge video conferencing and workplace solutions. The alliance promises an exclusive hybrid offering with seamless bi-directional capabilities that bridge Zoom Workplace with Mitel's communication platforms.

Empowerment of Mitel Customers

The strategic move provides Mitel's clientele with an unprecedented opportunity to transition to Zoom's Unified Communications as a Service (UCaaS) at their own pace. It is a substantial value add for customers looking for a progressive path to upgrade their communications infrastructure without having to forgo their current investments in Mitel's systems.

Background on Zoom Video Communications, Inc. ZM

Zoom Video Communications, Inc. ZM stands as a front-runner in the world of video communications, offering a top-tier platform that is widely used across the Americas, Asia Pacific, Europe, the Middle East, and Africa. With its headquarters located in San Jose, California, Zoom has become synonymous with efficient and effective digital communication, particularly in the wake of the global shift towards hybrid and remote work environments.

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